Privacy Policy | TravelYaraa

Information we collect

When you sign in

Your mobile number, if you sign in with a one-time code
Basic profile details from Google, such as your name and email address, if you sign in with Google

When you book

Traveller or guest names and titles
Date of birth, passport or nationality details when the airline or hotel needs them
Contact email address and mobile number for the booking
Your flight or hotel choice, optional extras and the price you paid
GST details, only if you choose to add them to a booking

When you pay

Payment is completed in a secure checkout provided by our payment partner. We do not ask you to enter full card details on TravelYaraa's own pages. We receive the payment status and reference so we can match the payment to your booking.

When you contact us

The messages, screenshots and details you send to support.

Technical information

Like most websites, our servers and service providers may receive technical information such as your IP address and browser type when you use the site. Information saved in your own browser is described in the Cookie Policy.

How we use it

To search, price and place your booking with the airline or hotel
To take payment and match it to your booking
To send booking confirmations, e-tickets, vouchers and invoices
To handle cancellations, changes, refunds and support requests
To keep your account secure and to prevent fraud
To keep records needed for accounting, tax and legal reasons
To prefill future bookings, only if you chose to save traveller details

Who we share it with

We share only what is needed for each purpose:

Airlines and hotels, and the booking partners that connect us to them, so they can issue and provide your booking
Our payment partner, to process your payment and refunds
Our sign-in and technology providers, who host the website and our systems and send one-time codes and emails
Government authorities, when the law requires it

Airlines and hotels use your information under their own privacy policies. Hotels may ask to see and record your ID at check-in.

How we protect it

The website uses an encrypted (HTTPS) connection, sign-in uses one-time codes or Google, and payments are made in our payment partner's secure checkout. No system is completely secure, so please keep your devices and accounts protected and never share one-time codes.

How long we keep it

We keep booking, payment and support records for as long as they are needed to provide your booking, handle refunds, disputes and support, and meet legal, tax and accounting requirements.

Your choices

You can untick the option to save traveller details on the booking form.
You can sign out at any time and clear site data in your browser settings.
You can ask to see, correct or delete your personal information by emailing support@travelyaraa.com. Some booking and payment records may need to be kept for legal or tax reasons.

Children

Bookings must be made by an adult. Children's details are entered by the adult who makes the booking, only so the airline or hotel can provide the service.

Changes to this policy

We will update this page if the way we use personal information changes. The date at the top shows when it was last updated.